Toll-Free No.: 011 800 8 631 8000
Use this BDO toll-free number when calling from USA so you won’t pay long-distance toll charges, and use your landline to avoid paying US airtime charges.
If you use your mobile phone, you might be charged for airtime, unless your plan allows unlimited international calls.
You can call this number anytime, 24/7.
These below are other ways to contact BDO while in the US:
. Email: callcenter@bdo.com.ph (BDO says this is temporarily suspended until further notice)
. BDO Contact Page:
BDO Contact Page on the BDO Website
Go here to report unauthorized credit card transactions
Go here to report unauthorized debit card transactions
For general inquiries, you can use Facebook Messenger
DO NOT provide confidential information.
DO NOT provide your account number, BDO Remit Reference No., password, phone number, SS Number, email address, home address, or any personal information.
. Private Message on Facebook
BDO has 3 official pages on Facebook
These 3 above are the only BDO pages on Facebook. Only three.
Make sure you see the blue checkmark: 
Are there BDO Bank Branches in the USA?
No, there are no BDO bank branches in the USA.
The BDO entities operating in the US are the two branches of BDO’s remittance company, BDO Remit (USA) Inc. and several BDO remittance partners.
Branches of BDO Remit (USA) Inc.:
Daly City, California branch
350 Gellert Blvd
Daly City, CA 94015
(Just 4 minutes away from Serramonte Mall, Serramonte Blvd.)
Phone: +16509941625 / +18004723252
Fax: 1-866-372-3252
Business hours: Everyday from 10am to 7pm
Los Angeles, California branch
215 South Vermont Avenue
Los Angeles, California 90004
(Just 6 minutes away from the Philippine Consulate, Wilshire Blvd.)
Phone: +12133865069
Fax: 1-213-386-5067
Business hours: 9am to 6pm
Track here the status of your remittance sent via BDO Remit and remittance partners:BDO Remit Status Inquiry
BDO Remittance Partners in California
BDO Remittance Partners in New York
Customer Contact Center while in the Philippines:
when using a landline in Metro Manila: 8631-8000
when using a smart phone: (+632) 8631-8000
when using a landline outside Metro Manila: 02-8631-8000
(or 2-8631-8000)
Credit for photo above (woman using red payphone):
Photo by Andy Art on Unsplash
im a pilipino american i would like to open a saving acct…i have an acct there 4 years ago but i close i would like to open it up again…pls guide me
Hi Rodolfo, you can open a US$ account at any BDO branch here in the Philippines. Bring at least US$500 dollars and at least 2 IDs. They might ask you your purpose in opening a US$ account. If you’re in the US, you can ask any BDO remittance partner or any of their BDO Remit branches if they’re offering a Philippine-based US$ BDO account opening service there.
I am simply trying to contact Bank De Oro, either the Call Center (I believe the email is suspended) but not sure about the 800 number. I also tried to call the Branch at Power Plant Mall. All the numbers I use, I get an error message on the phone saying invalid but they are not invalid. And I haven’t gotten my emails returned not even from a month ago.
Hi Kris, you can try sending a private message thru their official Facebook account: https://www.facebook.com/BDOUnibank You can also check out their posts and their replies to complaints/comments
wheres your bdo atm machines located in las vegas .. i need to activate my atm card while im here in las vegas
Hi Gilda, sorry there’s no BDO atm located in Las Vegas. BDO has no branch in the US. What it has is its BDO Remit offices where you can remit money and ask assistance in opening a BDO account. You can activate your ATM only in the Philippines.