Updated July 2023. The Philippine office of Bank of America Philippines, or Bank of America, National Association, has moved from Makati to BGC in Taguig City.
Bank of America, N.A.
Unit 1001, 10th Floor, Ecoprime Tower
32nd Street corner 9th Avenue, Bonifacio Global City
Taguig City, 1634 Metro Manila
Phone: +63288155000
Country Manager: Mr. Vincent Noel P. Valdepenas
vincent.valdepenas@bofa.com
It is a commercial bank branch of the US-based bank Bank of America and it has only one office in the Philippines. It serves mainly corporations, institutions and government agencies.
For US-based Bank of America account owners visiting the Philippines:
Before you
- Before you travel to the Philippines, set up your BOFA mobile banking and try using its features while there in the USA. Check the international wire transfer service.
- There is only one Bank of America office in the entire Philippines, and it serves only corporations, institutions and government agencies. This office is in BGC in Taguig City. See above address.
You cannot make over-the-counter deposits or withdrawals at this office. - There is no Bank of America ATM in the Philippines from which you can withdraw money.
- Where will you withdraw money using your US ATM or debit card?
- Find an ATM that displays the same logo (MasterCard, Visa, American Express) on your ATM card. MasterCard, Maestro and Cirrus belong to the same network.
- Your best bets are the ATMs of HSBC, Citibank, Metrobank, PNB, BPI and BDO.
- The usual withdrawal fee is 200 to 250 pesos per withdrawal.
- There are maximum ATM withdrawal limits. 10,000 pesos is the usual maximum limit for major banks’ ATMs.
- For other banks, the maximum is 4,000 pesos.
- HSBC ATMs might still be generous up to today, so withdraw at an HSBC ATM if you see one.
- In the past, its maximum was 40,000 pesos, and there are foreign ATM cards that can be used without paying the Philippine ATM fee of 200 or 250 pesos.
- In addition to the 200- to 250-peso withdrawal fee, your US bank might also charge you for overseas ATM withdrawal.
- When traveling to the Philippines, bring with you more than one card, so you will have more than one option when withdrawing. Or bring enough cash. Declare your cash at the NAIA Immigration office if you’re bringing in more than US$10,000.
But the best plan is to:
Limit your cash to less than $10,000 so you don’t have to tell anyone how much money you have.
- Bring several ATM or debit cards with you, linked to different payment networks (Visa, Mastercard, American Express, etc.)
- Inform your US banks you’ll be using your ATMs overseas for a certain period of time.
If you need to send money to your account in the U.S.:
- You can send money through wire transfer at the Philippine bank where you have an account.
- Just go to your branch and request a wire transfer.
- BDO’s wire transfer is done only through Mobile and Online banking.
- You can send money using Western Union, whose outlets are spread out all over the Philippines.
As of September 2017, Bank of America, N.A. has 21.22 billion pesos in total assets. It’s No. 31 in a ranking of all the 43 universal and commercial banks in the Philippines, based on total assets as of September 2017.
It has granted regular loans amounting to 1.2 billion pesos
and loans arising from RA/CA/PR/SLB amounting to 4 billion pesos.
Its total capital adequacy ratio is 44.87% and its tier 1 CAR is 44.35%
In the Asia Pacific region, the US-based Bank of America Merrill Lynch has a network of 23 offices in 12 countries and territories, serving mostly corporations, governments and institutions. It also supports more than 60 charities through grants and volunteers.
My father has a cheque that came from the Bank of America (US-based Toland Way Los Angeles, California). It was issued to him by his younger brother dated 30 November, 2018. My questions are: how can he encash it in your bank (Bank of America, Makati City) and what are the prerequisites? Your immediate response would be greatly appreciated.
Hi Joyce, ang alam ko yong Bank of America sa Makati ay only for corporations and government institutions. Kung malapit lang kayo, puede namang pumunta pa rin at subukan baka lang nag-iba na ang policy. Your father should bring IDs.
Ang usual na ginagawa kapag US dollar ang tseke sa Philippines, dapat ideposit sa US dollar account ng person (payee) whose name is on the check dito sa Philippines at any bank, then wait for about one month bago ma-clear at make-credit doon sa US dollar account. Kausapin na lang ng father mo ang kapatid niya sa US na i-cancel na lang nila yong check, then mag-remit na lang ng pera through Xoom, or TransferWise or PNB Remittance Centers or Lucky Money, para hindi na mahirapan ang papa mo, at para magamit na ang pera.
Madam..Is BANK OF AMERICA here in the Philippines..Transact payments of IMMIGRANT VISA FEES AND AOS..and Automated Clearing House..Thank you!Gladly waiting for your reply!
Hi Lilia, ang alam ko, walang over-the-counter consumer transactions sa BOA sa Makati. Na-check mo na ba yong info dito? –> NVC payment info — dapat online transaction daw ang payment, at dapat US bank ang source of payment, hindi raw puedeng from bank abroad. Ang puedeng tumulong sa iyo is your petitioner or employer.
Gd day sir maam
i will ask if possible for me to open an brokerage account here in the philippines in bank of america because i have shares in merrill edge in america im one of the heritage beneficiary
thanks
Hi Vicente, sorry, Bank of America here in Makati is not a brokerage house. You can email Merrill Edge, the US-based brokerage subsidiary of Bank of America and ask them about handling your shares. Email Merrill Edge at ContactME@ml.com
Hi. I am from the Philippines and I just want to know if Bank of America in Manila issues Medallion signature guarantee. This is being required by an american firm for processing of beneficiary claim, with guidance that forms of guarantee imprints can be obtained from branches of US banks or financial institutions located outside the United States.
Thank you for any answer or assistance on this query
Hi Ireneo, sorry I’m not sure if they’re offering that serve. What I know is that they are not doing retail or consumer banking. I also read from the website of Bank of America in the US that they provide medallion signature only to owners of BOA accounts in the U.S. for at least 6 months. The BOA website also said this: Since a Medallion Guarantee is offered only through financial institutions in the United States, we recommend that you contact a local commercial bank that has a correspondent bank in the United States. Metrobank and PNB have branches in the U.S. so you might want to go to a branch and ask them.
Hello po gusto ko lang po malaman kong nag rerefinance ba ng bahay yung bank of america sa pilipinas
Hi Maria, sorry, hindi. Merong BOA branch dito sa Philippines, pero corporate banking lang sila. Try Philippine banks.
Saang AtM machines pwdeng mag withdraw using BOA aside from HSBC? May transcation fee din po ba sa BOA since may transaction fee na dito sa pinas?
Hi Precious, any ATM na merong payment network logo katulad ng nasa atm card mo. Ang Cirrus, Mastercard at Maestro, parehong network sila. Yes, meron din, $2 to $5 dollars or a percentage.
Good Day sir/ma’am. Paano po ang pag open ng debit card, yung tito ko po kase nag wowork sa Alaska and kailangan po ng debit card. Ano po yung mga requirements at ilang days po bago makuha? Thank you po.
Hi Ma. Cristina, ikaw ang mag-oopen ng debit card dito sa Philippines? I suggest mag-open ka sa BPI Family ng Kaya account. 250 pesos lang ang kelangan mo. Walang maintaining balance requirement, pero merong 5-peso withdrawal fee kada atm withdrawal. Kung gusto mo free atm withdrawal, mag-open ka ng regular atm account na merong maintaining-balance requirement na 1,000 pesos. Huwag mong winiwidro itong 1k kasi ito ang pang-maintain ng account. Makukuha mo ang atm card after 5 days (sasabihin naman nila), pero puede nang padalhan ang account, at puede mong iwidro sa over-the-counter ang remittance kung meron na — sabihin mo lang wala pa yong atm card mo (bring your IDs). Requirements to open: valid ID at 1 photo, kung meron kang bill under your name, dalhin mo na rin (titingnan nila kasi yong address mo)
Hello po!
Tanong ko lang po kung pwede mapalitan ng bago yung American ATM ng tito ko po may gasgas po at hindi na makapagtransact sa ATM machine.
Hi Chan, ang alam ko walang retail customer service ang Bank of America dito. For corporations and institutions lang ang operations nila dito.
Kung meron siyang online banking account, baka puedeng magtransfer ang tito mo from his account to another account na meron siyang atm na okay.
Or baka meron ding online funds transfer feature ang Bank of America so your tito can transfer online to a Philippine account.
pwede ba ako mag open ng debit account dito sa pilipinas sa BOA Makati o kailangan sa US ako mismo mag open?
Hi Jella Mae, ang alam ko yang BOA sa Makati serves only corporations or institutions. If you like to open a US-based account in a US bank that also operates in the Philippines, I suggest Citibank. Meron ding PNB sa Los Angeles and New York and Metrobank in New York.
Can I open a dollar account with the BoA in Makati? Otherwise, is there another way to cash a US Income Tax check in the Philippines?
Hi Darrell, ang alam ko is the BOA in Makati does not serve retail customers, pang-corporate accounts lang sila. Puede namang ideposit yang US$ check na yan sa US dollar account mo with any bank here in the Phils. So puede kang mag-open with any bank. Para sure, isabay mo sa initial dollar deposit mo yang US check, para malaman mo agad if they’re accepting US income tax checks. Usually, around one month ang clearing ng US check, so baka mas okay pa na ideposit mo na lang don sa US when you go back.
Hello. Can I get a $ bank draft at a local bank and use the check deposit feature on the BOA app to deposit it into my BOA account?
Hi Scott, yes, you can buy a $ demand draft here (PNB, BDO, BPI, etc), but most likely, they will ask you to open an account first with them. I think peso account is okay. I saw online that BPI’s draft fee is 550 pesos. With regards to the BOA app, I’m not sure if it accepts checks issued abroad. It probably will, but clearing might take some time.
Hi po, I just got my backpay and check siya ng bank of america. Peso account. Ma eencash ko po kaya siya dun sa makati branch?
Hi Rhys, ang alam ko walang retail customer desk yong BOA sa Makati; pang-corporations lang sila. Ideposit mo na lang sa yong peso account at any bank. Anyway, one or 2 days na lang clearing ngayon.
ask ko lng po pwed ko ba i renew ung debit account ko jan sa manila ,american bank mag expire na ic sa May?
Hi myla, ang alam ko is pang-corporate lang yong Bank of America dito, at wala silang consumer desk. It’s better you email or call first your BOA branch and ask how you can renew your debit card while outside the USA.
Good Day Maan/Sir meron lang po sana ako gusto itanong nagmessage po sa akin ung bank of america for money transfer notice sa pangalan ko amount $24,368.Hinihingi po nila ung Bank Card/wallet number ko.Gusto ko lng po sana malaman kung totoo po or scammer po?
Hi jommel, malamang scam kasi bakit card number ang hinihingi? Bakit hindi account number? Ang card number puedeng magamit nila sa internet na pambayad. Yong 3-digit code at expiry date, madali lang nila i-guess, gagamit lang sila ng software. Ang account number is okay lang na malaman ng iba, kasi wala naman silang magagawa sa account number. Di ba nga sa tv, ilalagay nila yong account numbers kung saan ka magdedeposit ng donations?
Good morning,
I have concern po. natransfer po ako ng paypal to my bdo account pero di nagpush through. sabe ni BDO, nireturned daw nila sa bank of america ung pera kase mali bank details, sabe naman ni paypal wala pa sa kanila un pera.
Pano ko po makkuha ung pera from bank of america
Hi Moises, noong nag-transfer ka ba sa loob ng Paypal account mo ay naging successful yong transfer? At bakit daw sa Bank of America ni-return yong pera mo samantalang from Paypal ka nag-transfer?
Hi, gusto ko sana pumunta sa boa makati, pero nagddoubt ako. Idk kung makahelp sila sa concern ko. nalocked yun card ko.
Hi zldy, yong BOA branch sa Philippines is for corporate and institutional banking at wala silang retail banking. Nag-enroll ka ba sa online or mobile banking? Tingnan mo yong lock/unlock feature. Icheck mo na rin yong card replacement request option kung anong instructions nila. Puede ka ring tumawag na sa branch mo. Yong Viber merong Viber out na super affordable yong calls to US.
Hi Nora, I just wanna ask if they encash US TREASURY CHECKS?
Hi Ruthsen, I think no because they don’t have a counter for retail customers (BOA Philippines is only for corporate and institutional banking), and there have been comments here on this blog saying BOA here do not entertain retail customers, even US BOA account owners. If you also read BOA Philippines’ Google reviews, most customers who went there complained of not being helped because their BOA accounts are not corporate. There’s one, however, one year ago on Google review, whose picture shows a Caucasian woman, who said she was able to encash her US check but waited for 2 hours and was made to scan her documents (there must be a reason why she was entertained). If you’re near a Security Bank, ask if they will accept your US treasury check for deposit and clearing if you open a peso account with them.
Hi matanong oo lang po pwede bang mag open ng account dyan sa BOA makati ang anak ko para maka trasfer or wired ako ng dollar tru may BOA account dine sa USA. Magkano po ang open ng account at may ATM card po ba para magamit nya sa Australia pag withdraws ng dollar doon.
Hi Marissa, yong BOA dito sa Philippines ay pang-corporations at institutions lang, walang retail or consumer banking at walang atm. Puede naman siyang mag-open ng US dollar account sa BPI, Metrobank, PNB, BDO or any other major bank here. Puede kang mag-send ng dollars via Xoom (BPI, Metrobank, BDO, PNB) or via wire transfer ng BOA (any major bank here). Usually US$500 ang minimum opening amount ng US dollar account dito. Yong BPI nag-i-issue ng Mastercard/Visa atm for international withdrawal. Palagay ko, ganun din ang ibang banks. Yong BDO, merong dollar Kabayan account na $100 yong opening amount pero magdala siya ng proofs of dollar remittances from a relative at mag-request siya ng Mastercard or Visa debit card.
Hi to NORA, Pwede bang mag open ng individual savings account sa B of A sa pinas even if I am a US citizen and live in the US right now? Thanks for any info.
Hi Ador, thanks for visiting my blog. Sorry pero walang consumer banking services itong BOA dito. For corporate and institutional banking lang sia, katulad din ng JPMorgan Chase and Standard. Yong Citibank, nag-announce na rin na they’ll close down their consumer banking operations here and other Asian countries to focus on corporate/institutional banking. Yong HSBC, if you like, meron silang consumer banking dito. If you open an HSBC account there in the U.S., you can ask for help in opening a Philippine-based HSBC account. US-Phil money transfer will be free.
Hi, Pwede ba magpunta sa BOA dito sa pinas para maclear lang ung identification, for EDD account sa BOA po.
Hi Max, sorry di ko agad nakita ang tanong mo. Walang consumer banking branch ang BOA dito sa Philippines. Institutional and corporate banking lang sila. Yong EDD ba is yong Employment Development Dept ng California? Search mo na lang yong website nila: https://edd.ca.gov
Hi, pwede po kaya ma-withdraw ng US pensioner yung pension niya sa BOA? Nandito po kasi siya now sa Phils.
Hi John, did you mean withdraw over the counter? Walang consumer banking ang BOA dito sa Philippines. Kung merong ATM card with Mastercard or Visa or Maestro or American Express, puedeng magwidro sa any ATM ng any bank in the Philippines na merong Mastercard or Visa or American Express na logo sa ATM machine.
Hi Ms. Nora, sorry for late reply. We will try it. Thank you so much!
Hi Ms. Nora, sorry for late reply. We will try it. Thank you so much!
Hi Ms. Nora, Is it possible for a person with a Bank of America bank account to withdraw here in the Philippines?
Hi Jan, sad to say BOA does not have a retail banking branch here. It does only corporate/institutional banking. If you have a BOA ATM card, you can withdraw peso bills (enter peso amount) at any ATM here with Visa/Mastercard logo. Charge is 200 pesos or more per withdrawal.
hello po ma’am ask ko lang po kong puede po bang mag transfer ng dollar into peso from BOA to Metro bank at ano ano po ang mga possible na requirements para ma transferred po yong pera sa? thank you po
Hi Thea, puedeng mag-wire transfer from BOA US dollar account to a peso Metrobank account. Maging foreign remittance ito. Gamitin mo ang iyong mobile BOA banking app or digital BOA banking account. Hanapin mo lang yong wire transfer feature ng online banking account mo. If you are in the USA, pede ring pumunta sa any BOA financial center to request for a wire transfer.
Hi ask ko lang ang Bank of Amerika po ba may mga Frozen accounts?
Hi Philbert, puedeng meron. Usually ang mga frozen accounts ay yong mga accounts na ordered by the court to be frozen because of their links to crime or unpaid federal taxes or debts. Minsan puede ring i-consider na frozen ang dormant accounts (inactive due to no transactions for 1 or 2 years) pero dormant accounts can be reactivated immediately by the account owner once they visit their banks with IDs.
Hello .I would like to ask and inquire Regarding the renewal of Atm Bank of America.,where I can renew?it is possible here in the Phil.?
Hi Pancho, sorry, I think no. BOA here in the Phils is only for corporate and institutional banking. It does not offer consumer or retail banking services. If you have online banking, check if BOA offers a way to replace your ATM card via mail or courier.
My Mother has an account with bank of America in Florida and wanted to transfer her savings here in Bank of America Philippines. My question is am I allowed to open an account under my name or does she have to be the one who needs to open account herself here in the Philippines? If possible, can she do Wire Transfer and are you able to answer here how much the fee will be? Thank you.
Hi Richmond, sorry the Bank of America office here does not do consumer or retail banking. They’re into corporate/wholesale/institutional banking. Second, it’s you who can open an account here since you’re the one who can go to the bank in person. What you can do is open a peso savings account in a BDO/BPI/Metrobank/PNB (any of the bigger banks) nearest your residence. She can make a wire transfer to your peso account anytime. The only not-good thing is the lower dollar-peso rate that banks use. I think a USD account is better. Usual opening deposit and maintaining balance is $500. But BDO has a Kabayan dollar account, which you can open with just $50 or $100 if you can show a remittance receipt showing you received USD from your mother. Tell them you’re going to use the account for remittance from your mother in the US. Your mother can open her own account here when she comes for a visit.
Hello. Good afternoon.
May concern po ako. Nagtransfer po ako ng money from Paypal to BDO. But the money was not debited to my bank account. Sabi ni BDO the Remittance was returned to Bank of America, Manila. Pwede po ba ma verify where is the money now? How can I claim it back? Thank you
Hi Liezel, I wonder why BDO returned the money to Bank of America, they should have returned it to Paypal. And why would they return the money? Is there a mismatch between account names and account numbers? Login to Paypal and find the page where you can submit your concern. By the way, you meant “credited to my bank account”; credit is addition while debit is deduction.
Can the Bank of America in Makati Verify who I am to the Banks in USA ?
Hi Steve, sorry I’m not sure, but the BOA in Makati does not offer consumer or retail banking. It only serves corporations and institutions.
Open pa rin ba ang BOA sa Paseo de Roxas.Pwede po bang mag transfer ng account dito?
Hi Sarah, nasa BGC na po ang BOA. Unit 1001, 10th Floor, Ecoprime Tower, 32nd Street corner 9th Avenue, Bonifacio Global City, Taguig City, 1634 Phone: +63288155000. Pero ang BOA po dito sa Philippines ay for corporate and institutional banking lang po. Wala po silang consumer or retail banking operations