BDO Contact Number

Updated February 11, 2018

BDO Hotline for Customers

Metro Manila Customers: 631-8000

Long-distance Customers: +632-631-8000
                                           or 02-631-8000

Email Address for Customers:

Toll-Free Nos. Within the Philippines:

PLDT 1-800-10-631-8000
Digitel 1-800-3-631-8000
Globe Landline   1-800-8-631-8000
Bayantel 1-800-5-631-8000

International Toll-Free Contact No.

 IAC +800-8-631-8000
 IAC means International Access Code of the country where you are

International Toll-Free Contact Nos. for Certain Countries

Australia 0011-800-8-631-8000   (Optus/Telstra)
Austria 00-800-8-631-8000   (Telekom Austria)
Belgium 00-800-8-631-8000   (Belgacom)
Brazil 0021-800-8-631-8000   (Embratel)
Canada 011-800-8-631-8000   (Teleglobe)
Cyprus 00-800-8-631-8000   (Cyta)
France 00-800-8-631-8000   (France Telecom)
Germany 00 -800-8-631-8000   (DTAG)
Greece 00800-6312-0018
Guam 800-0630-0021
Hawaii 011-800-8-631-8000   (GTE Hawaiian Tel Co.)
Hongkong 001-800-8-631-8000   (Reach HK)
Israel 00-800-8-631-8000   (Bezeq)
Italy 00-800-8-631-8000   (Telecom Italia)
Italy 800-872-390
Japan 010-800-8-631-8000   (Japan Telecom/KDD/NTT)
Korea 001-800-8-631-8000   (Korea Telecom)
Malaysia 00-800-8-631-8000   (Telecom Malaysia)
Netherlands 00-800-8-631-8000   (KPN Intl)
New Zealand  00-800-8-631-8000   (TNZL)
Norway 00-800-8-631-8000   (Telenor)
Saudi Arabia   800-863-0011
Singapore 001-800-8-631-8000   (Singtel)
Spain 00-800-8-631-8000   (Telefonica)
Switzerland 00-800-8-631-8000   (Swisscom)
Taiwan 00-800-8-631-8000   (Chungwa Telecom)
Thailand 001-800-8-631-8000   (CAT)
UAE 800-0630-0021
UK 00-800-8-631-8000   (BT/C&W)
USA 011-800-8-631-8000   (AT&T/MCI/SPRINT)

BDO Contact Page

If you prefer, you can send your inquiry to BDO through its Contact Page.
Go to, and then scroll down, and look for “Contact Us”.

Or you can go here: BDO Contact Page

To check the status of your remittance from abroad:
BDO Remit Status Inquiry
You need your remittance reference number

Related Posts:
BDO Remittance Partners in California
Can I Enroll in BDO Internet Banking While Abroad?
International Money Transfer Partners of BDO


Add a Comment
  1. I am working here in Saudi Arabia and I want to transfer money to other persons BDO accounts amounting more than Php10,000, using my BDO savings account. I enroll the other persons BDO account but still pending and can't activate since there is no BDO ATM here. How can I activate it?

  2. i send money august 04 2017 tru bank to bank(commercial bank of qatar to Banco de Oro but until now August 21,2017 doesnt affair yet on the atm account

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