Citibank Branches in the Philippines

Updated September 13, 2021

Here below are the locations of Citibank branches in the Philippines.

Citibank, N. A. (Philippine Branch) or Citi Philippines is a branch of US global bank Citigroup Inc. or Citi. It’s the biggest foreign commercial bank in the country in terms of assets and revenues.

If you travel a lot outside the Philippines, or if you make international money transfers often, explore Citibank GLOBAL BANKING services offered by Citibank Philippines.

If you’re a UK pensioner planning to receive your pension in the Philippines as a Philippine resident, you can explore using your Citibank UK account and Citibank Philippines account.

CITIBANK has announced in April 2021 that it’s closing down its consumer banking operations in the Philippines and in 12 other Asia-Pacific countries. It plans to focus on institutional and investment banking.
As of September 2021 though, Citibank Philippines is still operating its consumer banking services as usual and as well as before. Citibank branches, ATMs, credit cards, personal loans, online banking, mobile apps and other consumer banking services are still active and ongoing. It has not yet announced any updates on its plans.

There are now only 3 Citibank branches in the Philippines:


Citibank Center Makati
8741 Paseo de Roxas corner Villar St
Makati City 1200


Citibank Greenhills
22 Fort & Ester Bldg, Missouri St.
Northeast Greenhills, San Juan City 1502

  • The clients of the former Alabang and Binondo branches were transferred to the Makati branch while the clients of  the Libis branch were transferred to the Greenhills branch. But the ATMs of these branches are still operational.


Citibank Cebu
Ground Floor, Ayala Life-FGU Center
Mindanao Avenue corner Biliran Road
Cebu Business Park
Cebu City 6000


If you have a Philippine-issued US Dollar account, you can withdraw US$ at all Citibank ATMs except at the US Embassy branch.

Citibank ATM Location in Cebu City

Citibank Cebu Branch
Ayala Life-FGU Center
Ground Floor
Mindanao Avenue corner Biliran Road
Cebu Business Park
Cebu City

Citibank ATM Locations in Makati

Citibank Makati Branch
Citibank Center
Ground Floor
8741 Paseo de Roxas corner Villar Street
Makati City

Makati Shangri-La Hotel
Ground Floor
Ayala Avenue corner Makati Avenue
Makati City

Manila Peninsula Hotel
Lower Ground Floor
Ayala Avenue corner Makati Avenue
Makati City

Manila Polo Club
McKinley Road
Makati City

Greenbelt 5
Ground Floor
Ayala Center
Makati City

Citibank ATMs in Mandaluyong

S&R Shaw
514 Shaw Boulevard
Mandaluyong City

EDSA Shangri-La Mall
Shangri-La Plaza
Lower Ground Floor
EDSA corner Shaw Boulevard
Mandaluyong City

Citibank ATM in Manila
Pacific Center
2nd Floor
Quintin Paredes corner Sabino
Padilla Streets
Binondo, Manila

Citibank ATM Locations in Muntinlupa

Molito Complex
Puregold Supermarket
Alabang Zapote Road corner Madrigal Avenue
Muntinlupa City

Insular Life Corporate Centre
Ground Floor
Insular Drive, Filinvest Corporate City
Alabang, Muntinlupa City

Citibank ATM Location in Paranaque

Ayala Malls Manila Bay
Ground Floor
Ayala Malls Manila Bay
Diosdado Macapagal Blvd corner Aseana Ave
Paranaque City

Shangri-La BGC
Shangri-La The Fort
Ground Floor
Taguig City

Citibank ATM Locations in Pasay City

Sofitel Hotel
Sofitel Philippine Plaza
Lower Ground Floor
CCP Complex
Roxas Boulevard
Pasay City

NAIA Terminal 3 Departure Area
Ground Floor
Andrews Avenue
Pasay City

US Embassy
2nd Floor
Roxas Boulevard
Pasay City

Citibank ATM in Quezon City

Citibank Square Building
Ground Floor
1 Eastwood Aveue
Eastwood City
Barangay Bagumbayan
Quezon City

Citibank ATM in San Juan

Citibank Greenhills Branch
22 Fort & Ester Building
Ground Floor
Missouri Street
Northeast Greenhills
San Juan City

Citibank ATM in Taguig

Citibank Plaza
Ground Floor
34th Street, BGC
Taguig City

Central Square BGC
Basement 1, Central Square
BGC High Street
Taguig City

Does Citibank Have a Maintaining Balance Requirement?

Citibank does not call it Maintaining Balance. It calls it Total Relationship Balance (TRB). Citibank considers all your deposit and investment accounts with Citibank. It computes the average daily balance of all your Citibank accounts taken together.

Your TRB is the average daily balance of your  checking, savings and deposit accounts, plus the market value of your investments with Citicorp Financial Services and Insurance Brokerage Philippines Inc. (CFSI).  

Your minimum monthly Total Relationship Balance (TRB) should be One Million pesos.
Yes, 1,000,000 pesos.   The penalty for falling below TRB is 500 pesos per month.

Citibank ATM Withdrawal Limit Per Transaction

Citibank ATMs: the peso equivalent of 3,000 US dollars  

Non-Citibank ATMs: 40,000 pesos  

Call 24-Hour CitiPhone for higher withdrawal limit at non-Citibank ATMs  

24-Hour CitiPhone Banking  

Metro Manila: (632) 8995-9999
Metro Cebu: 234-9999
If Calling From Other Provinces: (02) 8995-9999
If Calling From Abroad: +63 (2) 8995-9999  

LIVE CHAT on Citibank Online:
Chat with a Customer Service Officer Mon to Fri, from 9 AM to 8 PM

Login then click “Contact Us” on the upper right side of the page and click on “Live Chat”. Enter your OTP.

For info on financial products and services, Citigold account or other offers:
Metro Manila: 8995 9888
Metro Cebu: 234 9888
From Abroad: +63 2 8995 9999


Citibank Savings, the thrift bank of Citibank NA, was acquired by BDO in March 2014.

Citibank is a member of the PDIC. Each depositor’s Citi deposit accounts are insured by the PDIC up to 500,000 pesos.

Some facilities and promotions are not available to non-Philippine residents.

List of Foreign Banks in the Philippines

List of the 18 foreign commercial banks in the Philippines


  1. Anonymous 02/11/2017
    • Nora Tamba 02/11/2017
  2. Unknown 07/19/2018
  3. Unknown 07/19/2018
  4. Unknown 10/13/2018
    • Alex 05/15/2020

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