Citibank Branches in the Philippines

Updated January 28, 2018

Citibank NA in the Philippines is a branch of US global bank Citigroup Inc. or Citi.

If you travel a lot outside the Philippines, or if you make international money transfers often, explore the FREE global services offered by Citibank Philippines.

If you're a UK pensioner planning to receive your pension in the Philippines, you can explore using your Citibank UK account and Citibank Philippines account.

Due to Citibank's push towards digital banking, it now has only 3 branches in the Philippines:


Citibank Center Makati
8741 Paseo de Roxas 
corner Villar Street
Makati City


Citibank Greenhills
Fort & Ester Bldg
Missouri St., Northeast Greenhills
San Juan City


Citibank Cebu
Ayala Life-FGU Center
Mindanao Avenue corner Biliran Road
Cebu Business Park
Cebu City

The clients of Alabang and Binondo were transferred to the Makati branch while the clients of Libis branch were transferred to the Greenhills branch. But the ATMs of these branches are still operational.

Citibank ATM locations

Citibank ATM locations in Makati

Citibank Makati Branch
Citibank Center
Ground Floor
8741 Paseo de Roxas corner Villar Street
Makati City

Makati Shangri-La Hotel
Ground Floor
Ayala Avenue corner Makati Avenue
Makati City

Manila Peninsula Hotel
Lower Ground Floor
Ayala Avenue corner Makati Avenue
Makati City

Manila Polo Club
McKinley Road
Makati City

Greenbelt 5
Ground Floor
Ayala Center
Makati City

Citibank ATMs in Mandaluyong

S&R Shaw
514 Shaw Boulevard
Mandaluyong City

EDSA Shangri-La Mall
Shangri-La Plaza
Lower Ground Floor
EDSA corner Shaw Boulevard
Mandaluyong City

Citibank ATM in Manila
Pacific Center
2nd Floor
Quintin Paredes corner Sabino
Padilla Streets
Binondo, Manila

Citibank ATM locations in Muntinlupa

Puregold Supermarket
Molito Complex
Alabang Zapote Road corner Madrigal Avenue
Muntinlupa City

Insular Life Corporate Centre
Ground Floor
Insular Drive, Filinvest Corporate City
Alabang, Muntinlupa City

Citibank ATM locations in Taguig City

Central Square BGC
Basement 1, Central Square
BGC High Street
Taguig City

Shangri-La BGC
Shangri-La The Fort
Ground Floor
Taguig City

Citibank ATM locations in Pasay City

Sofitel Hotel
Sofitel Philippine Plaza
Lower Ground Floor
CCP Complex
Roxas Boulevard
Pasay City

NAIA Terminal 3 (Departure Area)
Ground Floor
Andrews Avenue
Pasay City

US Embassy
2nd Floor
Roxas Boulevard
Pasay City

Citibank ATM in Quezon City

Citibank Square Building
Ground Floor
1 Eastwood Aveue
Eastwood City
Barangay Bagumbayan
Quezon City

Citibank ATM in San Juan

Citibank Greenhills Branch
22 Fort & Ester Building
Ground Floor
Missouri Street
Northeast Greenhills
San Juan City

Citibank ATM in Cebu City

Citibank Cebu Branch
Ayala Life-FGU Center
Ground Floor
Mindanao Avenue corner Biliran Road
Cebu Business Park
Cebu City

Does Citibank Have a Maintaining Balance Requirement?

Citibank does not call it Maintaining Balance. It calls it Total Relationship Balance (TRB). 
Citibank considers all your deposit and investment accounts with Citibank. It computes the average daily balance of all your Citibank accounts taken together.

Your TRB is the average daily balance of your  checking, savings and deposit accounts,
plus the market value of your investments with Citicorp Financial Services and Insurance Brokerage Philippines Inc. (CFSI).

Your minimum monthly Total Relationship Balance (TRB) should be One Million pesos.
Yes, 1,000,000 pesos.

The penalty for falling below TRB is 500 pesos per month.

Citibank ATM Withdrawal Limit Per Account

Citibank ATMs: the peso equivalent of 3,000 US dollars

Non-Citibank ATMs: 40,000 pesos

Call 24-Hour CitiPhone for higher withdrawal limit at non-Citibank ATMs

24-Hour CitiPhone Banking

Metro Manila: 995-9999
Metro Cebu: 234-9999
If Calling From Other Provinces: (02) 995-9999
If Calling From Abroad: +63 (2) 995-9999

For info on financial products and services, Citigold account or other offers:
Citibank, N.A.
Metro Manila: 995 9888
Metro Cebu: 234 9888
Toll-Free from Other Provinces through PLDT: 1 800 10 995 9888
From Abroad: + 1800 2484 2633

 . Citibank Savings, the thrift bank of Citibank NA, was acquired by BDO in March 2014. 
 . Citibank is a member of the PDIC. Each depositor's Citi deposit accounts 
        are insured by the PDIC up to 500,000 pesos.


  1. ...according to citibank phil website, their trb (total relationship balance aka monthly combined min bal) is 1,000,000 pesos and their charging fee is 500 pesos. shocking...only for rich peeps

    1. Thank you very much for sharing your updates. Now I must update my post, which was written in 2014. Citi has really shot up its TRB, from 100k to 1M! You're right, not for many people.

  2. There are now a lot retirees coming back to Phil. Citibank should change a lot of their rules,they could make more money accommodating a lot of these retirees.

  3. I am thinking of retiring in Phil and sm researching the best bank to do business with

  4. Your monthly trb is 1000,000.00 and your only insured pdic 500,000.00 ,why???


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