Citibank Branches in the Philippines

By Nora
Updated March 2017

Citibank NA in the Philippines is a branch of US global bank Citigroup Inc. or Citi.

If you travel a lot outside the Philippines, or if you make international money transfers often, explore the FREE global services offered by Citibank Philippines.

If you're a UK pensioner planning to receive your pension in the Philippines, you can explore using your Citibank UK account and Citibank Philippines account.

Due to Citibank's push towards digital banking, it now has only 3 branches in the Philippines:


Citibank Center Makati
8741 Paseo de Roxas 
corner Villar Street
Makati City


Citibank Greenhills
Fort & Ester Bldg
Missouri St., Northeast Greenhills
San Juan, Manila


Citibank Cebu
Ayala Life-FGU Center
Mindanao Avenue corner Biliran Road
Cebu Business Park
Cebu City

The clients of Alabang and Binondo were transferred to the Makati branch while the clients of Libis branch were transferred to the Greenhills branch. But the ATMs of these branches are still operational.

Does Citibank Have a Maintaining Balance Requirement?

Citibank does not call it Maintaining Balance. It calls it Total Relationship Balance (TRB). 
Citibank considers all your deposit and investment accounts with Citibank. It computes the average daily balance of all your Citibank accounts taken together.

Your TRB is the average daily balance of your  checking, savings and deposit accounts,
plus the market value of your investments with Citicorp Financial Services and Insurance Brokerage Philippines Inc. (CFSI).

Your minimum monthly Total Relationship Balance (TRB) should be One Million pesos.
Yes, 1,000,000 pesos.

The penalty for falling below TRB is 500 pesos per month.

Citibank ATM Withdrawal Limit Per Account

Citibank ATMs: the peso equivalent of 3,000 US dollars

Non-Citibank ATMs: 40,000 pesos

Call 24-Hour CitiPhone for higher withdrawal limit at non-Citibank ATMs

24-Hour CitiPhone Banking

Metro Manila: 995-9999
Metro Cebu: 234-9999
If Calling From Other Provinces: (02) 995-9999
If Calling From Abroad: +63 (2) 995-9999

For info on financial products and services, Citigold account or other offers:
Citibank, N.A.
Metro Manila: 995 9888
Metro Cebu: 234 9888
Toll-Free from Other Provinces through PLDT: 1 800 10 995 9888
From Abroad: + 1800 2484 2633

 . Citibank Savings, the thrift bank of Citibank NA, was acquired by BDO in March 2014. 
 . Citibank is a member of the PDIC. Each depositor's Citi deposit accounts 
        are insured by the PDIC up to 500,000 pesos.


  1. ...according to citibank phil website, their trb (total relationship balance aka monthly combined min bal) is 1,000,000 pesos and their charging fee is 500 pesos. shocking...only for rich peeps

    1. Thank you very much for sharing your updates. Now I must update my post, which was written in 2014. Citi has really shot up its TRB, from 100k to 1M! You're right, not for many people.