Updated December 8, 2022
Here are the locations of the three PNB branches in the US — Philippine National Bank branches.
You can ask for assistance in opening Philippine-based PNB accounts in these branches.
You can also apply for a Global Filipino Card for each of your beneficiary in the Philippines. This card is an atm debit card, has no maintaining balance requirement and good for remittance.
Philippine National Bank (PNB) Los Angeles Branch
3435 Wilshire Boulevard, Suite 104 and 107
Los Angeles CA 90010, USA
BAU:
Mon-Fri: 9:00am-3:00pm
Saturday: 9:00am-1:00
COVID-19:
Saturday banking temp. closed
Loans:
(213) 841-3643
(323) 308-8173
Remittance:
(213) 926-9543
(213) 709-5180
manalader@pnb.com.ph
Philippine National Bank (PNB) New York Branch
561 Seventh Avenue, 2F
New York, NY 10018
Mon-Fri: 9:00am-3:00pm
(212) 790-9600
(212) 790-9618
(212) 790-9616
(212) 382-2238
bustamanteeb@pnb.com.ph
Philippine National Bank (PNB) New York Branch Extension
Queens (NY) Extension Office
69-18 Roosevelt Ave.
Woodside, NY 11377, U.S.A.
Mon-Tue, Thu-Fri: 9:00am-3:00pm
Sat: 9:00am-1:00pm
(929) 699-4280
(646) 983-6501
abieraaf@pnb.com.ph
PNB also offers remittance services in the U.S. through the branches of its subsidiary PNB Remittance Centers Inc. (PNBRCI)
If you are far from these branches, email or call first to make sure there have been no changes in location or schedule.
PNB Remittance Centers Inc. Branches in the US:
CALIFORNIA
PNB Remittance Centers, Inc. (RCI) – Head Office
225 W Broadway Suite 301
Glendale, California 91204, USA
Mon-Fri: 9am-6:30pm
Phone: (213) 401-1008 ext 200; (213) 401-1208
Email: njavier@pnbrci.com; corporate@pnbrci.com
(This is also the office of the PNB International Investments Corp. and PNB RCI Holding Co. Ltd.
PNB RCI – Corporate Branch
225 W Broadway Suite 301
Glendale, California, 91204, USA
Mon-Fri: 9am-530pm
Sat: 930am-4pm
Sunday: CLOSED
Phone: (213) 640-4470 2136404460
Email: corporatebranch@pnbrci.com
PNB RCI Artesia Office
11618 South Street, Suite 213
Artesia CA, 90701, USA
Mon-Fri: 9am-5pm
Sat: 9:30am-4:00pm
Sunday: CLOSED
(562) 924-8979 artesia@pnbrci.com
PNB RCI Carson
131-F W. Carson St.
Carson, CA 90745, USA
Mon-Fri: 9am-5pm
Sat: 10am-5pm
Sunday: 10am-3pm
Phone: (310) 549-8795 3105498797
Email: carson@pnbrci.com
PNB RCI Eagle Rock
2700 Colorado Blvd., #100
Los Angeles, CA, USA 90041
TEMPORARILY CLOSED AND WORKING AT
CORPORATE OFFICE
(Same Schedule as Corp Branch)
(323) 254-3507 3232545889
eaglerock@pnbrci.com
PNB RCI Mira Mesa
9007 Mira Mesa Blvd.
San Diego, CA, USA 92126
Mon-: 9am-4pm
Tue-Fri: 930am-4pm
Sunday: CLOSED
(858) 549-1253 8585491346
mbolanos@pnbrci.com; miramesa@pnbrci.com
PNB RCI National City
2220 E. Plaza Blvd. Suite E
National City, CA, USA 91950
Mon-Fri: 9am-6pm
Sat: 9am-5pm
Sunday: 930am-230pm
(619) 472-5270 6194725790
nationalcity@pnbrci.com
PNB RCI – North Hills Seafood City
16130 Nordhoff St.
North Hills, CA, USA 91343
Mon-Fri: 9am-7pm
Sat: 9am-6pm
Sunday: 9am-4pm
(818) 830-9100 8188309119
northhills@pnbrci.com
PNB RCI Panorama Branch
14417 Roscoe Blvd. Ste.D
Panorama City, CA 91402
Mon-Fri 9:30am-5:00pm
Sat: 9:30am-4:00pm
Sun: CLOSED
(818)-891-2928 818-891-2228 panorama@pnbrci.com
PNB RCI Westborough
3569 Callan Blvd.
South San Francisco, CA, USA 94080
Mon: 9am-6pm
Tue-Fri: 9am-630pm
Sat: 9am-530pm
Sunday: 10am-430pm
(650) 634-8325 6507374795
westborough@pnbrci.com
PNB RCI West Covina
1559-K E. Amar Road
West Covina, CA 91792, USA
Mon-Fri: 9am-530pm
Sat: 9am-430pm
Sunday: CLOSED
(626) 854-2045 6268542046
westcovina@pnbrci.com
PNB RCI Union
32128 Alvarado Blvd.
Union City, CA 94587
Mon-Sat 9:00am-3:30pm
Sunday: CLOSED
(510) 487-6272
unioncity@pnbrci.com
NEVADA
PNB RCI Las Vegas
3890 S. Maryland Parkway, Suite G
Las Vegas, NV 89119
Mon-Fri: 9am-5pm
Sat: 9am-4pm
Sunday: 10am-2pm
(702) 836-3386 7024749068
jarticulo@pnbrcn.com; lasvegas@pnbrci.com
ILLINOIS
PNB RCI Chicago
5033 N Elston Ave., 1st floor
Chicago, Illinois, USA 60630
(Inside Seafood City Supermarket)
Mon: 9am-530pm
Tue-Sat: 930am-530pm
Sunday: 930am-4pm
(708) 669-7097 7083202952
aodulio@pnbrci.com; chicago@pnbrci.com
PNB RCI Niles
7144 Dempster Avenue, Ste. 350
Morton Grove, IL, USA 60053
Mon: 930am-530pm
Tue-Fri: 9am-4pm
Sunday: CLOSED
(847) 583-0352 8479294355
niles@pnbrci.com
TEXAS
PNB RCI Houston
Beltway Plaza Shopping Center
8388 West Sam Houston Parkway, Suite 194
Houston, TX, USA 77072
Mon-Fri: 930am-530pm
Sat: 9am-4pm
Sunday: 10am-2pm
(281) 988-7575 2819887001
edatuin@pnbrci.com; houston@pnbrci.com
WASHINGTON
PNB RCI Tukwila Seafood City Market Place (SFC)
1368 Suite 100 Southcenter Mall
Tukwila, Washington, 98188, USA
Mon-Fri: 9am-530pm
Sat: 9am-5pm
Sunday: CLOSED
(206) 702-3277 2063974443
seattle@pnbrci.com
HAWAII
PNB RCI Waipahu
94-050 Farrington Highway, Building A Unit C
Waipahu, HI, USA 96797
Mon-Fri: 830am-6pm
Sat: 9am-5pm
Sunday: 930am-430pm
(808) 678-3360 8083783302
waipahu@pnbrci.com
PNB RCI Honolulu
1122 Fort Street Mall
Honolulu, HI 96813
M & W: 9am-3pm T/Th/F: 9am-4pm
Sat: 9am-1pm | Sunday: CLOSED
(808) 521-1493 8085332842
ddahilig@pnbrci.com; honolulu@pnbrci.com;
Send Money Online Through PNB and Partners in the US
Use any US bank account as your source account
You can track your remittance
Wells Fargo’s remittance service is called ExpressSend.
You will use your Wells Fargo savings or checking account
Register first your recipient
You will remit to a PNB account in the Philippines using your Wells Fargo Bank account
You can send online, through your branch, or over the phone.
XOOM
You can use your US-based bank account, credit card or debit card as your source of money to send to the Philippines
For Remittance Help or Questions:
Email or call PNB any time:
customerservice@pnbrci.com or 1-855-889-7788
Open a Philippine Bank While Abroad
US Banks in the Philippines
Philippine Banks in the US
Wala ba sa Washington DC capyal state of USA
What banks in CINCINNATI Ohio America are affiliated with P.N.B Philippines?
Hi Gary, I checked PNB’s list of correspondent banks in the USA, and I saw only one bank for Cincinnati: Fifth Third Bank
Is there a branch in San Franciso, CA?
Hi Erlinda, no PNB branch in San Francisco. Only in Los Angeles and New York. But there’s a PNB Remittance Center there: PNB RCI Westborough 3569 Callan Blvd., South San Francisco, CA 94080 – Business hours – Mon: 9am-6pm Tue-Fri: 9am-630pm Sat: 9am-530pm Sunday: 10am-430pm (Temporary) Phone (650) 634-8325 Fax: (650) 737 4795 Email: westborough@pnbrci.com — Maybe they offer non-remittance banking assistance services there that they do not publish. My brother was able to reactivate a dormant Philippine-based PNB account through a PNBRCI in Canada.
I have a pub bank account in jaro illoilo city Philippines would I have access to that account here in USA.i reside in Florida.i am inquiring about deposits to that account.
Hi Ma sol, sorry ngayon ko lang nakita itong question mo. Walang PNB branch in Florida. If you have your ATM with you, you can make a balance inquiry at any Visa or Mastercard ATM there.
Any pnb branch miami florida? Thanks
Hi Melodie, unfortunately, walang PNB or any other Philippine bank in Miami.
Can I open a joint PNB dollar account with my sister here in PNB Los Angeles Branch our purpose is that when we (either my sister or me) go home to Philippines we have money available for withdrawal in the Philippines. We don’t have to carry cash and will just withdraw the money in Philippines.
Hi Lily, yes, that’s doable and viable. The ATM withdrawal fee for foreign-issued ATM cards (Visa or Mastercard) here is 200 to 250 pesos per withdrawal. Maximum withdrawal amount for many ATMs in Metro Manila is 10k pesos; in the provinces, maximum is 4k or 5k. And the conversion rate is lower than that used by money changers. Another option is to open a bank account here when you arrive, then transfer money from your US account to your Philippine peso account via Transferwise (among remitters, this has the best conversion rate). While there in the US, you might want to register with Transferwise to explore it. Another one is Xoom. It’s the one my US remitter use. She sends me $ then I get $ over the counter at Metrobank or BDO, then exchange it at Czarina or Metro or any other good money changer, or Eastwest Bank (has the best rates among banks). You can explore Xoom.com and transferwise.com while there.
Can I withdraw a cash here in US if I have account in Philippines
Hi, yes, if your atm card has a Mastercard or Visa logo and has been activated or used in the Philippines. Withdrawal fee could be around 3.50 dollars.
Kumusta ka Nora, my wife withdraws money from Banks in Philippines using Her US Bank ATM Visa Card. She normally withdraws 10K – we notice $5.00 fee on her statement are always (4) is that normal…
Hello, thanks, kumusta rin kayo…Yes, most banks here charge 250 pesos for every atm withdrawal for foreign-issued cards. $5 must be the equivalent. And many banks have set 10k as their maximum amount per withdrawal. In the past, HSBC atms disburse up to 40k per withdrawal. I don’t know now if it’s still the case.
Pwede po bang mag open ng peso account dito? Kailangan ko po kasi pag magbabayad sa condo na bibilhin ko. Wala na rin po ba yung DC branch?
Hi Gene, yes, puedeng magpa-open ng Philippine peso account sa Los Angeles and New York City branches ng PNB. Washington DC ba? Sorry, walang DC branch. Siguro meron noong remittance branch sa DC pero wala na sa current list nila.
Is there a PNB branch in Virginia?
Hi Edefredo, sorry there’s no PNB branch in Virginia. There are only 2 PNB branches in the US (one in Los Angeles, and one in New York City with an extension in Queens).
All the Maryland locations are closed as well??
Hi Ronald, PNB did not establish a branch in Maryland. Are you looking for a way to remit to the Philippines?
Hi po. Good day! Meron po bang ibang branch ng PNB dto sa LA.. maliban yong sa Wiilshire Blvd , La. Yon kc mga PNB mlapit sa address ko ay mga Remittance Centers lang. Maraming salamat po.
Hi Corazon, isa lang ang PNB branch sa LA, doon lang sa Wilshire Blvd. At 2 lang ang PNB branches sa USA, isa sa LA and the other in New York. Puede mong tanungin yong PNB remittance center kung puede kang magpa-open ng Philippine account don o kung anuman yong service na gusto mo. Yong brother ko sa Canada, nagpa-reactivate siya ng dormant Philippine account niya sa isang PNB remittance center near them in Canada at puede naman.
hello, maybe it has been over 40 years i had a bank account. would you still be able to open the dormant account by finding the acct under my name?
Hi Wilfredo, was your last balance equal or more than the maintaining-balance requirement? If it was maintained, your account was made dormant after 24 months of no deposit or withdrawal, and was penalized for dormancy every month (the penalty was around 300 pesos prior to the new dormancy fee passed in 2016 and became effective in 2017) and most likely have been automatically closed when the balance turned negative.
There’s also the unclaimed balance law: Any financial account with a balance that has not had any activity for 10 years will be reported to the Philippine Treasury, and after a court order, the full balance will be turned over to the Treasury.
If it was not maintained, your account balance was decimated by monthly penalty deductions and was automatically closed once its balance turned negative
HELLO PO,PENGE PO AKO NG LIST NG BRACHES D2 SA USA,KASI BALAK KO PO MAG PUNTA NA MAS MALAPIT SA LUGAR NAMIN,I AM FROM MISSISSIPPI PO,CLOSE TO MEMPHIS ,ARKANSA.THANK YOU PO
Hi Cristy, 2 lang ang branches ng PNB sa USA. Yong isa nasa Los Angeles, yong second nasa New York City. Yong branch ng Metrobank ay nasa New York City din.
I have a question. I will be receiving my GSIS personal share this coming June. The problem is I don’t have a peso account in the Philippines. Would it be possible to open an account at PNB in South San Francisco, Ca in $ and would request to open a peso account in Cebu Philippines. Please let me know
Hi Ranulfo, as you might already know, the PNB in South San Francisco is a PNB Remittance Center Inc. branch, not a bank branch. It’s the PNB in Los Angeles, which is a bank branch, and they facilitate opening of Philippine-based PNB peso accounts. They also offer US dollar accounts, but only wholesale banking accounts (minimum is $250,000) because their US license is wholesale banking only.
About the South San Francisco RCI: They might be able to facilitate opening of a Philippine-based PNB peso account. My brother in Canada was able to reactivate his dormant Philippine account through a PNBRCI branch in Canada. You might want to call first: PNBRCI South San Francisco — (650) 634-8325
Hello po Ma’am Nora, Mgtatanong Lang po Sana ako my account po ako SA PNB pero passbook po. Paanu ko po pwede ma inquire ang deposit ko po. Anu po ba mangyayari Kung wala pong transaction na mangyayari SA loon Ng ilang buwan.salamat po
Hi Cherylyn, inopen mo ba itong PNB passbook account mo sa Philippines? If yes, okay lang kahit maraming months na walang deposit or withdrawal, basta huwag umabot ng 2 years na walang transaction, at basta name-maintain mo ang maintaining balance requirement (10k pesos; maintain at least 15k to earn interest). Kung umabot man ng 2 years or more pa, hindi naman mawawala ang account mo, mado-dormant status lang siya, basta name-maintain mo ang maintaining-balance requirement. Puede ka namang magpa-deposit sa account mo over the counter sa Philippines through your relative or friend mo, kahit 100 pesos lang before the 2-year period comes para hindi ma-dormant. Kapag na-dormant ang account, iho-hold at hindi puedeng magbalance inquiry, magdeposit or withdraw. You can reactivate your dormant account by appearing in person sa branch mo with your valid IDs or passport. Huwang ding paabutin ng 10 years to reactivate, kasi after 10 years, the bank will submit the account to the Philippine Treasury.
About balance inquiry, puede sana sa online if you enrolled it when you were in the Philippines. Anyway, if you have at atm card and if it was activated when you were here, you can enroll here: PNB online banking enrollment. Andian din ang instructions kapag passbook lang ang hawak mo, which is to submit a form to your branch of account. Sa BPI, they allow mailing the enrollment form via postal service, hindi ko lang sure if PNB also allows it. You might want to email customercare@pnb.com.ph and ask how.
Hi
I have not visited the Phil’s since opening the bank account. How can I activate my atm card here in the U.S? I want to widraw some money..I live near Chicago.
Salamat po
Hi Cris, sad to say, activation of atm card is only here at a PNB atm in the Philippines. There are only 2 PNB branches in the US, one in Los Angeles and one in New York, and both do not have atms. Sana na-advise noon ng bank officer na mag-activate agad.
Merong PNBRCI sa Chicago: 5033 N Elston Ave., 1st floor (Inside Seafood City Supermarket) pero remittance office siya.
Hello Nora, maraming salamat po. I open my account bank in Hong Kong po. I have an atm also but Di ko po diniposituhan Kasi po my passbook na ako, only the account opening lang po Ang andoon sa atm ko. Do you think Ang remittance center dito sa Florida , can do a bank transaction po. I try to called them but the line is always busy. I don’t know if they are still open. Here in Tampa,Florida po. Thank you so much for your time. Much appreciated po.
Hi Cherylyn, doon sa PNB’s updated list of their remittance centers in the USA, wala namang Florida office. Marami ang nasa California. Ang nearest siguro na PNB sa Florida is yong PNB New York, pero in reality, malayo pa rin kasi you need to fly and it’s not practical for inquiry only. Kung meron mang PNB affiliate diyan sa Tampa, siguro remittance partner, at remittance lang to PNB ang service nila. Na-activate mo ba yong atm card mo noon sa HK? Kasi kung merong Mastercard logo yan, pede kang mag-atm balance inquiry sa any Mastercard-linked machine diyan. Do you mind if I ask in what area/community you live in Tampa?
Hello Nora. I have a PNB peso account here in manila. I will be migrating to the US soon though. Will it cost me less to open an account in PNB L.A. and do wire transfers from my dollar account here to my account in LA? Or is it better to just withdraw dollars in an ATM using my PNB peso atm card? Thank you in advance for any advice you can give me
Hi Regina, can you check your PNB online or mobile app if PNB offers wire transfers online? BDO offers this service, but it seems that PNB offers wire transfers only over the counter, so you won’t be able to do wire transfer from Phils to US while you’re in the US. I checked also their wire transfer fees and it’s so costly ($75 processing fee plus $40 deposit fee). Their atm withdrawal fee abroad looks like costly too — their website shows 150 pesos fee per withdrawal, but there’s a note mentioning “up to 3% of equivalent peso amount for service fee” – that’s too much! but this might refer to transactions like shopping using PNB debit card, not sure .
Maybe think about opening a BDO US$ dollar account — BDO offers wire transfers online and the fee is cheaper ($10 plus $25) in 2 to 3 business days. Their atm withdrawal fee abroad is also cheaper — $3.50 per atm withdrawal, so ask if they also issue a debit card for the dollar account, and make sure to activate your debit card here, including the generate-OTP feature. I have a BDO dollar account, but I forgot to ask if they’re issuing a debit card too. If not, consider applying also for a separate peso atm account.
By the way, I also checked reviews of PNB LA on Google, and most of them are not good. So sad reading them.
Thank you very much! Sorry I sent my message twice as I thought the first one didn’t go thru.
I will look into opening a BDO $ account. Thank you again!
Hi Regina, it’s okay. When you have BDO, make sure to activate OTP Generator here in the Phils so you don’t need to get OTP thru text (which might not be possible all the time from Phils to USA).
Hello. I am moving to the US soon. I have an existing PNB dollar account in Manila. Will I be able to withdraw from any US based at using my PNB atm card? Is it better to open an sccount in PNB LA and jus transfer from my dollar account her to my account in the US? Will I save on charges? Would appreciate your advice. Thank you
I have a joint savings passbook PNB account in the Philippines with my Mom and my sister, which we opened in 2019 when we were vacationing in the Philippines. Aside from the savings passbook, we also have 3 Time Deposit Accounts and were opened as joint, as well. Earnings from the Time Deposit Accounts are automatically deposited to the savings passbook and are set up to automatically renew upon maturity. Only recently, we found out that the savings account we opened is not accessible via online or ATM. You see, the savings account was opened to provide funds to my Aunt who is residing there in the Philippines and is managing our properties in the Philippines. Nevertheless, I found out recently that one way to get access to our account is to open another account here in the States. I do have several questions before we do this and they are as follows:1. I was informed that by opening a new account here in the States (I can visit your L.A. branch office to do this), the new account could be linked to our existing savings passbook account in the Philippines opened in 2019. From there, we could link the new account to our existing savings passbook account. Please confirm that this is true.2. If the above is true, could we make funds transfer between the 2 accounts? If so, what is the associated fee for this type of transfer?3. Could we transfer funds between the new account opened here in the States and/or savings passbook opened in the Philippines to my Aunt’s PNB account and to any other PNB account holders, for that matter? If so, what are the fees associated for these types of transfer?4. Based on how we want to use the account, do you recommend that we open a peso account (to avoid any dollar conversion issues) or a dollar account?5. What is the minimum amount to deposit and maintain to avoid monthly service charge?6. Can the account be opened by visiting your PNB L.A. Branch Office and do they have a parking facility?
Hoping to hear from you soon.
Thank you,
Leonor Parks
Hi Leonor: First, hindi ako employed by PNB at hindi rin ito website ng PNB. I just write about banks. I’ll just help you with your decision-making by giving you some info. Ito ang mga fees for Philippine-related transactions with PNB Los Angeles. Check also Google reviews of PNB LA – they’re mostly not good. If your location is a long drive to LA and you’ll be having frequent transactions, it might not be practical to use PNB LA. Maybe ask your aunt to ask PNB their requirements about authorized withdrawal slips, like if they need actual IDs of account owners, so you can think about asking for and sending back signed withdrawal slips (consider courier or EMS costs and risks).
With regards to sending money from your place to your aunt’s PNB account, maybe using Wise (formerly Transferwise) is more practical. Wise has the best dollar-to-peso exchange rates among all money transfer companies — they use their own Philippine accounts to pay out recipients — this makes their process cost cheaper and give more to recipients. Wise will show the exact amount your recipient will receive before you click “Send”.
If your aunt needs to send money from Phils to LA, maybe sending via Western Union or via wire transfer, depending on amount, is cheaper. Maybe later on when you visit again, consider a BDO dollar account — their online wire transfer costs $10 plus $25. PNB’s wire transfer is much costlier and it’s over the counter. Or maybe convert your PNB savings into a checking account, so you just issue your aunt signed checks, and your aunt can just withdraw from your checking account by encashing checks.
How to open an account here in the US and what are the requirements . I am a US citizen is theres a possibility that I can open an account?
Hi Marilyn, if you’re a US citizen but Filipino by birth, I think you can open a Philippine-based deposit account for remittance purposes. But if your purpose is for remittance or saving, I think it’s not practical considering the opening fee and deposit fee and the travel to LA if you’re in northern CA. The US-based deposit account that they offer is wholesale account (minimum deposit is $250k) and not FDIC-insured. Maybe the better option is to open a Phil-based account when you visit the Phils, probably a BDO dollar account (they offer online wire transfer from Phils to USA) and a peso account. Activate atm card and online and mobile banking and OTP generator while here.
Hi gusto kung mag enquire may account ako sa PNB sa philippines dito nilalagay ang pension namin galing sss pilipinas.puwede ba akong magwidraw ng pera sa dollar money.may branch ba kayo sa chicago illionois yong malapit sa cincinnati, ohio.let meknow please if possible.
Hi Oliver, sorry walang PNB branch sa Illinois or Ohio. Nasa Los Angeles at New York City lang. Pero merong PNB Remittance Center sa Chicago, puede kang magtanong: 5033 N Elston Ave., 1st floor, Chicago Illinois 60630 ( Inside Seafood City Supermarket ), business hours during pandemic: Mon-Fri: 9:00am-5:30pm, Saturday & Sunday: 930am-4pm, (708) 669-7097 (708) 320-2952. Area head is Arsenio Odulio: aodulio@pnbrci.com
chicago@pnbrci.com
hi team, good day. I would like to change my mobile number coz i moved to US from Singapore. I am nowhere near any branch in United States. How can i do this? i was told to download and send the updated form in my branch which i did. Apparently, i receive no communication from my PNB branch Infinity BGC. Can i send the form to Texas branch instead? Thank you.
Hi Tito, I think it’s better to call your Infinity branch within 9AM to 3PM Phil time 011-632-8553-9711 or 011-632-8553-9709. You can use Viber Out as it’s cheaper — you might have to wait for some time before your call is picked up. Be ready with your IDs and PNB data for verification
I have been unable to reach anyone at the PNB New York Location, so I am turning to you for help. May parents have a PNB account in Manila but live in the States. They would like to move the account here to the States. Can you tell me how to move the Manila account to the New York location. Would they be able to access the money just like a regular checking/savings account? Thank you so much for you help
Hi Pura, that’s a common complaint about customer service both at PNB New York and LA. One can read complaints on their Google reviews. It’s PNB LA which has facilitation services for PNB Philippine accounts. PNB LA charges $75 for withdrawal from PNB Philippines and payment thru PNB LA. I’m not sure if PNB NY offers this service too, but their website does not include it in their list of services offered. In case you can access PNB LA, I think it’s better for your parents to withdraw their money from PNB Phils and then put them in a US bank that has good customer service because there are limits to banking services offered by PNB New York and LA, like lack of deposit insurance. And it might be good to maintain the minimum maintaining balance for their Philippine account just in case there are Philippine checks or money that will be deposited to the Philippine account in the future.
I currently reside in Cebu but travel to Los Angeles annually. Can I open a PNB account in Los Angeles and access the funds while I am in Cebu?
Hi Jeff, if you meant a US-based PNB account, PNB’s license there in LA is wholesale banking with no FDIC insurance, so their US-based deposit account is commercial, with $250,000 minimum deposit with no deposit insurance. Are you a US citizen who needs to maintain a US account while based here? You might want to explore this type of account. Or if you just need a US-dollar receiver account, you can explore a WISE multi-currency account. (Disclosure: I’m a Wise affiliate. I am not an americansabroad.org affiliate). Just please comment again if you like.
Hello po, I live in Tulsa Oklahoma is there any branch close to my state? Is it Houston Texas is one of your branches?
Hi Annie, there’s no PNB branch in Oklahoma. The one in Texas is not a branch, it is a branch of PNB Remittance Centers Inc. (PNBRCI). Call first before thinking of going there, as you might just waste your time and effort. Phone: (281) 988-7575 Fax:(281) 988-7001 Email: edatuin@pnbrci.com; houston@pnbrci.com, Area head Emily Datuin.
By the way, if you like to have a Philippine-based bank account, there’s now the OFBank digital bank. You can download the OFBank mobile app and the open your account. Prepare your passport. You can get more info here: OFBANK FAQ
Hi Nora,
What is the best bank to open an account in the Philippines that will allow me to do online banking while I live in the US? I am starting a farm business in the Philippines, and I need an account for the remittance of farm product sales. If possible, I also need to monitor the transactions online (using a mobile app).
Thank you.
-Retzer
Hi Retzer, any of the top banks are good: BDO, BPI, Landbank, Metrobank. Mobile apps of these banks don’t need OTPs for balance inquiry and deposit tracking, so even if your Philippine text system sometimes doesn’t work, you can still check your balance. PNB and other big banks are also ok, but I don’t have accounts with them so I don’t know if they require OTP just for balance inquiry. Consider also which big bank is nearest your farm, so it will be easier for your employee to go there to deposit. After account opening, check all mobile banking settings and try all types of transactions here in the Philippines before you fly back to the US. Set up your atm PIN here.
Most of the problems raised by account owners abroad are unreceived OTPs, inability to reactivate dormant accounts, reactivate atm cards and change forgotten PINs while abroad.
That’s so helpful! Thank you very much, Nora. I’m so glad to find this site.
Hello po , Maam Nora,
Gaano po ba katagal mag reactivate ng account ko .
Sa Wilshire blvd , LA po ako nag open.
At saka pwede ko po ba mag withdraw sa any ATM machine dto sa LA pag na activate na yong acct ko? Or do I personally need to go to PNB LA for withdrawal? Maraming salamat po. More power!
Corazon Martinez
Hi Corazon, yes, kapag meron ka nang atm card, puede ka nang magwidro kahit saan basta ang atm card mo ay merong Mastercard or Visa logo. Kung peso pension yan, you will withdraw your pesos in US dollars. Thank you for wishing me well.
Hi, Ma’am Nora. Ano po ang mga requirement o dapat kong gawin para maging active ulit ang aking pnb savings account? Nagtry akong magtransfer ng money sa account pero inactive daw. Mga 3 years narin sigurong walang transaction kaya naging inactive. I live in Illinois pero yung account is maintained in Tarlac City. Maraming salamat!
Hi Ruel, the standard procedure to reactivate your dormant account is to go to your branch in Tarlac City with your IDs. Of course, it’s not possible as you’re in Illinois. There’s a PNB Remittance Center Inc. (PNBRCI) in Chicago:
PNB RCI Chicago 5033 N Elston Ave., 1st floor, Chicago Illinois 60630 ( Inside Seafood City Supermarket ) | Business hours: Mon: 9am-530pm Tue-Sat: 930am-530pm Sunday: 930am-4pm | (708) 669-7097 7083202952 | aodulio@pnbrci.com;
chicago@pnbrci.com. You might be able to reactivate your account there. If you’re far from this location, it’s best to email or call first if they can assist you with reactivating your dormant Philippine-based PNB account. My brother in Canada was able to reactivate his dormant Philippine-based PNB account at a PNBRCI branch there.
Thank you so much, Ms. Nora. I’m sure maraming natutulungan itong article mo… Mas mabuti siguro na pumunta ako sa Seafood City. It’s like 30-minute drive from my place. I’m just worried na mawala yung pera sa account ko. Gaano ba katagal bago tuluyang magclose yung account? Again, maraming salamat!
Hi again Ruel, sorry for delayed reply. After 2 years of no deposit or withdrawal, maging dormant ang savings account. After 1 year lang pag checking account. After 5 years of dormancy, merong monthly penalty na around 3 pesos, pag below maintaining balance ang account. After 10 years na dormant, the bank will submit the money to the Philippine Treasury, according to the Unclaimed Balances Act. Escheated to the Treasury ang tawag nila. I hope nareactivate mo na ang account mo
Hi meron bang pnb remittance sa virginia thank u po
Hi April, sorry, walang PNB Remittance unit sa Virginia. Gusto mo ba sana mag-open ng account? O meron kang transaction na kelangang gawin?
Is there a bank In the State of Michigan where we can do PNB transactions
Hi Marlou, sorry there’s no PNBRCI in Michigan. Maybe the nearest is Chicago. Call or email first to ask for more info before driving over there. PNB RCI Chicago 5033 N Elston Ave., 1st floor
Chicago Illinois 60630 (Inside Seafood City Supermarket) Mon: 9am-530pm Tue-Sat: 930am-530pm Sunday: 930am-4pm (708) 669-7097 7083202952 aodulio@pnbrci.com; chicago@pnbrci.com
I have a dollar account with PNB in my hometown in the Philippines that got deactivated due to lack of activity. Can I re-activate it through a PNB branch here in the US? If yes, what is the the closest branch where I live in North Carolina and how do I do it? Thanks in advance.
Hi Walter, there are only 3 PNB offices in the USA, one in LA and two in New York City. In Canada, my brother was able to reactivate his dormant PNB account through a PNB Remittance unit there, so PNB New York might be able to help. But call first if they can help you. Be ready with your contact and bank details. Maybe they now allow video calls to verify identity. Philippine National Bank New York Branch – Manhattan: 561 7th Ave. 2nd Floor, New York, NY 10018 Tel : 212-790-9600 / 212-790-9618 / 212-790-9616 Email : newyork@pnb.com.ph
If you’re not able to reactivate, PNB says: *Dormancy fee ($.50 per month) shall be collected when there is no client-initiated transaction in the last 5 years and the balance falls below the required minimum maintaining balance.
Thanks for the reply. I’ll try to re-activate with NY branch when I get the time. Thanks again!
Hello Nora,
I received my PNB Debit Mastercard & Pinmailer from the PNB Los Angeles office last Oct 31,2022. How can I Acknowledge Receipt & have my card activated if they don’t have a PNB RCI Office here in Phoenix AZ.? Can I just scan my Acknowledgement Receipt with all the needed information filled out and my valid ID and email them to the LA office? Pls advise. I emailed them my inquiry 10 days ago and have not received a response. Thank you.
Hi Susan, can you try making a balance inquiry at any Mastercard-linked ATM near you? Use the PIN in your pinmailer. I saw this info on the PNB website:
The PNB ATM card will be activated four hours from the time it is released to the Account Holder. Even if this info is for Philippine-opened accounts, I think there’s nothing to lose (other than your time) if you try, hoping that your card has already been activated. Just change your PIN when you get access to a PNB ATM.
How many branches in the usa have money remittance?
Hi Froilan, PNB has 3 branches in the US where you can remit money to the Philippines. It also has 19 PNB Remittance Center Inc. (RCI) offices in California, Texas, Nevada, Illinois, Washington and Hawaii.
Hello Nora,
My husband and I had opened a joint US $ savings account at PNB while visiting the Philippines thinking we will retire there. Today, we decided against that. Florida is where we would like to live for the rest of our lives. Is there a way we can close this account at PNB New York? Is that one of the services they offer?
Take care … looking forward to your reply and many thanks.
Hi Ellen, did you get from PNB an ATM card with Visa or Mastercard? Because if you have this atm card, you can withdraw your money from an atm there in the US (withdrawal fee of around $4 per withdrawal), assuming your account balance is not so much it’s impractical to withdraw a lot of times via the atm. In the Philippines, when the balance becomes zero or negative, the account is automatically closed. It’s PNB Los Angeles that advertises its facilitation services for PNB-Philippines account owners. The New York branch does not advertise, but it’s possible they also offer facilitation services. From the PNB New York website: For queries about our products and services, please contact us at Tel: (212) 790-9600 Email: newyork@pnb.com.ph. Take care too and cheers to your Florida move. I work online for a real estate broker in Tampa, so I’m a bit familiar with Florida.