Telemoney in the Philippines refers to RCBC Telemoney, the remittance service of RCBC.
You can claim your Telemoney remittance at the offices/branches of the following:
Bring your ID and your Telemoney remittance reference number.
– RCBC
– RCBC Savings Bank
– RCBC Business Centers
– branches of accredited retail stores
– branches of accredited pawnshops such as Cebuana Lhuillier
– local banks with remittance partnership with RCBC, such as FICOBank in Isabela and other northern provinces (Telemoney remittance with instructions of credit to a non-RCBC bank account)
– GCASH REMIT outlets (GCash is a subsidiary of Globe Telecom)
For those with ATMs of accounts where Telemoney remittance has been deposited, you can withdraw thru the following ATM sites:
– RCBC ATMs
– RCBC eBiz Centers. These are centers that combine ATMs and bills payment, Internet banking and phone banking systems in one site.
– BancNet, MegaLink and ExpressNet ATMs
RCBC Customer Contact Center:
Tel No: (+632) 877-7222
Email: customercontact@rcbc.com
Good day .i have concern in your office.if i send money in telemoney..can i get that in MLHUILLER.im from phill..my province is naga city camarines sur.or can i send that to the account of my father in LAND BANK OF THE PHILL.?.
Thank you..and more power..
good day! i recieve text message from rcbc , we have reference number but dont have sender and reciever ,how can i claim that ?
Same situation I received also from rcbc message in my phone and refference number.but how to know the person who has send.
Hi Rolando, what’s the instruction in the message? Is it “Go to the nearest RCBC branch?” If there’s an RCBC near you, maybe you can go in and ask RCBC about it. If the instruction is “Send personal info to unknown emails or sites or phone numbers, then it’s possible that’s a scam.
RCBC message me to claim money telemoney remittance at any RCBC branch,Palawan exps,rd pawnshop, lbc,Cebuana,mlhuillier,and bayad center with ref# is this legit???
Hi Daniel, sagutin mo ng “sino ito?” Kung ang isang tao ay gusto kang padalhan ng pera, imemention agad ang name mo at sasabihin agad sino sia, at kung para saan ang pera, at magkano, at ref no. Malamang scam yan. Kung tatanungin ang debit card number mo, 3-digit code mo at expiry date ng card mo, surely nanakawin ang pera mo online.
Goodday ….i recieve text message from RCBC but i dont have reference number how can i claim?
Why can’t I withdraw the money my sister send me in cebuana and lbc?is there any limit cash out?
Same problem here, been in cebuana last saturday but cant claim it saying i exceeded the limit amount so went to RCBC butit was closed. Tried again today in other branch of cebuana but just reason so went again in another branch of RCBC hoping its open coz Monday but closed again what a luck.
Maam hindi pa natanggap ang pinadala ng kapatid ko rcbc ang remetance
Hi Emiely, nagpadala ka ba sa RCBC account ng kapatid mo? Malamang meron lang delay. Sa BDO, 2 to 4 days, so baka ganun din sa RCBC.
Paano po makukuha Ng nanay ko yung padala Ng manugang Niya Kung Mali Yung spelling ng middle name? Sabi kasi Ng manugang Niya nahirapan siyang ipaayos Yun dahil nakalockdown sila sa Saudi.
Hi Julie, subukan nia itong remedyo baka naman pupuede sa RCBC: Picturan ng sender yong remittance receipt niya then isend sa iyo para mapa-print mo then ipakita mo doon sa manager ng RCBC at makiusap ka. Proof na yong nanay mo nga yong pinadalhan. Sabihin mo na hindi maipaayos doon sa Saudi kasi lockdown pa rin. Then pray na maawa yong manager ng RCBC.
Hello po pano po maclaclaim ang pdala s rcbc galing abroad. Ang binigay kpo kc n Bank account yung s diskartech account number pano po ang gagawin ko para makuha ko yung remittance
Hi Mary joy, I checked kung paano ang deposit or transfer to Diskartech, puede lang online from major banks at e-wallet at yong deposit sa kagaya ng 7-11, etc. Kung ang ginamit ng sender mo from abroad is mobile app ng kanyang bank na affiliated with RCBC, maaaring ma-transfer sa Diskartech account mo (kasi online transfer). Check your Diskartech kung andiyan na. Pero kung nagpadala siya sa remittance center office doon sa abroad, hindi ko sure kung madedeposit sa Diskartech, kasi hindi pa raw puede ang transfer from RCBC to Diskartech over the counter. Humingi ka ng reference or transaction number sa sender mo at subukan mong kunin sa RCBC over the counter. Sabihin mo pumunta ang sender mo sa remittance center sa abroad at pinadala sa Diskartech account mo. Kung hindi puede, tanuning mo kung anong remedyo.
Hi Nora you seem to be very knowledgeable in Philippines banking. Do you know if it’s possible to transfer money online from my uk bank account to Philippines bank account. Not remit but a bank to bank online
Hi Andrew, not “very”, but thank you. I think that’s only possible with Citibank and HSBC and only within the same banking corporation through their global banking service. Even Philippine National Bank (PNB) in UK charges remittance fees for online transfers to PNB Philippines. When BPI UK was still a retail bank, any online transfer from BPI UK to BPI Phils had a remittance fee.
Hello Nora,
I just want to ask, Nagtext ang RCBC sakin na may remittance ako may reference #, pero walang name ng sender.
Hi Jane, ang instruction ba sa iyo ay pick-up mo sa RCBC? Isipin mo kung sino ang puedeng magpadala sa iyo, kasi usually sa pick-up, tatanungin ang name of sender at yong amount. Kung pickup ay hindi sa RCBC or RCBC partner, at meron kang babayaran, scam yan.
hi po pano icash out Yung remittance from rcbc through gcash.ang ipapakita lang po ba ay Yung ref #
Hi Jhing, kung merong ipinadala sa iyo na pera, dapat mag-apir na yong amount doon sa GCash balance mo. Kung malaking amount, mas maiging kunin mo sa Cebuana, Villarica or Customer Service ng Robinsons or SM Mall or Puregold. Sa GCash app mo, merong “Cash Out” under “Others.” Sabihin mo sa teller magca-cash-out ka. Present your ID. State your phone no. and amount. Meron kang matatanggap na text at OTP na sasabihin mo sa teller. Then receive your money. Kung maliit lang, puede na sa mga stores na kilala mo na nagca-cash-out ng GCash. Tanungin mo muna kung nagca-cash-out sila ng 1k or 2k. I-Express Send mo ang pera sa kanilang GCash no. para bigyan ka nila ng pera. Kung merong Mastercard logo ang GCash card mo at fully verified ang account mo, puede ring magwidro sa ATM with Mastercard at Bancnet logo.
hi. ask ko lang po. nagtry ako kumuha ng loan sa home credit tapos nagenter ako ng bpi bank account thinking na doon idedeposit ang pera, kaso nagsend sa akin ang rcbc ng remittance ref. number na walang kahit anong instruction. HC said na transferred na daw ang pero on their end. magaappear ba yon sa account ko sa Bpi because im not planning to withdraw it kasi wala ako sa pinas so there is no way na mawithdraw ko sya over the counter. unresponsive kasi rcbc. cant call too kasi di gumagana ung toll free number nila. thanks.
Hi Camille, kung nag-message sa yo ang RCBC, it means na kukunin mo yong loan proceeds mo over the counter sa RCBC. Use your ID and reference no. Hindi make-credit ang pera sa BPI account mo, kasi nasa RCBC, based sa message ng RCBC. I googled Home Credit at sabi nila na ika-cancel nila ang loan kapag hindi na-claim within 7 days.