7.24.2016

Where to Claim QuickPay Remittance in the Philippines

By Nora
You can claim your NCB QUICKPAY remittance from these banks or remittance companies.
Go to the counters na merong naka-display na Remittance signs. Or ask the guards.

Sabihin nio lang QuickPay (12-digit reference no.) or Moneygram Remittance (8-digit reference no.).  Merong remittance form that you will fill-up and sign.

You can claim your remittance at any of these QUICKPAY partners:


Asia United Bank
BDO
BPI
ChinaBank
Metrobank
MyRemit, a Kapamilya Service of TFC
PNB
RCBC
SMART

If your sender sent you a Quick Pay Cash Pick-up code or transaction reference number:
The code starts with "QPAY" followed by 12 digits. 

If your sender sent you 8 digits, it is a MoneyGram Cash Pickup code or  transaction reference number:​
MoneyGram Pick-up code is 8 digits 

Bring at least 2 valid IDs. Dapat merong photo na naka-embed at least sa isang ID.

If above banks are far from your place, you can claim from the partners of MyRemit, a Kapamilya Service of TFC (an ABS-CBN subsidiary).

You can also claim your remittance from any of these MyRemit partners:

Bayad Center
Cebuana Lhuillier
GCash Remit
GPRS
LBC
MLhuillier
Palawan Pawnshop

Banks:
Enterprise Bank
One Network Bank
Philippine Veterans Bank

List of IDs Accepted by MyRemit Remittance Partners:
Driver's License
Passport
PRC ID
NBI Clearance
Police Clearance
Postal ID
Voter’s ID
Barangay Certification
GSIS e-Card
SSS ID
Philhealth Card
Senior Citizen Card
OWWA ID
OFW ID
Seaman’s Book
ACR or ICR
HDMF or Pag-ibig Fund Card
AFP ID
Any ID issued by a Government Office or GOCC 
NCWDP ID
DSWD Certification
IBP ID
Company IDs 
 (issued by companies registered with the BSP, SEC or IC)
Student photo ID, with signature of school head, with clear photocopy (for students below 18)

Dapat ang mga IDs ay:

1. Not expired (pag merong expiration date sa ID) 
2. Merong photo (if applicable) 
3. Merong signature of ID owner
4. No erasures
5. Walang signs of tampering 

What is QUICKPAY?
It is a remittance service offered by National Commercial Bank (NCB) to OFWs in Saudi Arabia, Qatar and other Middle East countries where there are big communities of OFWs. 

43 comments:

  1. Hello how many days I can claim quick pay account it's been 3days since I did not receive it and it was never showed to their system in metro bank can u please me help me..I had already the reference .pls advise

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    Replies
    1. Diane: The money should already be available. Can you try another bank like BDO, BPI, RCBC or PNB? Others might be more helpful and might give you info about Quick Pay. I hope you'll get your money today.

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    2. I can't claim my money, they said not found. I've been to cebuana and mlhuillier. Rcbc branch in camarin branch says they are offline. Is it possible that there is a system error that's why they can't find the tracking no.? Anyone can help me please? Thanks

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  2. Hello po ask ko lng about sa passbook ko nhulugan kuna po un dto saudi sa bdo account ko sa mga partner ng branch dto pero gusto ko po sya e withdraw dto prin saudi gnun ba ung maibbalik na pera reyal or my bawas na saka pwd po ba un ma withdraw dto tas ihuhulog ko ulit sya sa money gram.sana po msagot nyo aq thanks p0.

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    Replies
    1. Widrohin o bawiin sa Saudi ang napadala: Yes, kung bawiin mo sa remittance company ang pinadala mo, yes, merong charge. Most likely, in riyal nila ibabalik ang pera mo, kasi yan naman ang karamihang pera diyan.
      Puede ring hindi withdrawal ang gawin mo, kundi change of mode lang -- change from Account Deposit to Cash Pickup, so your receiver can claim the money over the counter at BDO. Meron ding charge ito pero malamang mas cheaper kesa withdrawal, kasi wala nang return of funds na mangyayari.

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  3. Same goes here. Been waiting for 3days sa padala, I checked remittance status ( https://www.bdocashcard.com/rts/remitinquire.asp , https://tfcmyremit.com/track ) sa net wala prin, di pa pumapasok sa pinas ang padala, di ba under govnt ng KSA and ncb/quickpay? Hirap pbalik balik sa remittance centers.

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    Replies
    1. Hi danilo sta romana jr: Ang cash card mo ba ay yong generic card na wala yong name mo sa card? This type of card can contain only 10k pesos, so if you sent more than 10k pesos, then your remittance cannot be deposited to your cash card.
      Kung ang padala mo naman is for CASH PICKUP, ask your recipient to try claiming it at other remittance partners, depende sa reference nos. See list above kung Moneygram or QuickPay partners.

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  4. Good morning po Maam.. yung fren ko.po nanggaling Saudi po. Nag depo po siya sa ATM nya before aiya umuwi nung Oct 28.. Now she tried to inquire daw po sa mga ATM machine dito sa atin ala daw po Nag aappear na amount.. whereas bago daw po siya umuwi nag Balance inquiry po siya sa Saudi nag re reflect naman daw po roon.. Ano po maigi nya gawin. I hope you can give some advice for help.. Thank you..more power..

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    Replies
    1. Atm in Saudi: Anong atm card ba ito? BDO? Puede siyang magtanong sa branch of account niya. Or try making a balance inquiry again sa BDO atm.
      Kung Saudi bank's atm naman, tingnan niya kung ano yong logo sa atm card niya at maghanap siya ng machine with the same logo.

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    2. Thanknyou po Maam will try po..kasi po nagpunta raw Manila eh ang sabinraw po sa kanya eh balik daw po siya sa Saudi para ma withdraw eh ayaw na po nya bumalik sa pinag wor kan nya kasi po nahihirapan siya.thank you po Maam.

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    3. Hi Gen Lewis: Yong atm card ba niya ay atm ng bank sa Saudi?

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  5. Good Day! What if ang sender nagpadala-online or over the counter then mali pa ang spelling o kaya kulang ang name, pwede pa ba palitan yun or pwede pa ba makuha ulit ang pera? And may charge po ba? Thank you!

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    Replies
    1. Wrong spelling of name: Yes, the sender can go back to where he sent the money, and ask to make an amendment. Oo, merong charge. Kung napadala na sa Philippines ang money, ask to correct the spelling. Kung hindi pa napadala, puede pa ring bawiin, pero hindi na ibabalik yong charge, at puede ring merong additional charge kasi additional processing uli for them.

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  6. Good day!

    Saan pa po ba pwede mag claim ng QPAY, noong October 2, 2016 pa pinadala from Riyadh until now hindi pa nakukuha, nagpunta na kami ng BDO, CEBUANA, PNB at CHINABANK ang sabi nila wala sa system yung reference no. na binigay namin. Ano po dapat namin gawin? mahigit 1 buwan na po kasi.

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    Replies
    1. Hi Aiza: Kung 8 digits yang reference no. nio, malamang sa Moneygram yan.
      Kung wala pa rin, ask your sender to verify the reference no.

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    2. Im having a same problem here. Yung father ko nagpadala sya last sept 09 pa po...halos naikot ko na ang mga banks walang QPAY sa system nila. 12 digits number after ng QPAY. san po ba pwede mag claim?

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  7. Hi po.. Nagpadla po kasi ang kapatid ko months ago pa.. Kaso di ko sya nkuha agad.. Ngtry ako knina kaso not found daw yung transaction code ko which is yung may QPAY+12 digits.. Na eexpire po ba yun?

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  8. Requiring 2 valid id's is very inconvinient for us lalo na sa mga estudyante na tulad ko. Iisa lang ang id ko and the remittance center is not allowing us to claim the money dahil isa lang ang id na iprenesent. How can i claim it? Kukuha ako ng bagong id? Napakataas ng process nun. Nakakaabala talaga. Tsk

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  9. yung asawa q po nagpadla galing saudi lng days na po hnd q pa nqqha .. transaction not found dw po .. anu pu ba dapat gawin ????

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  10. If 12 digits reference number, saan ba ito madaling mkuha sa banko or sa remittance center?

    Is there any difference between Quickpay or Moneygram?

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  11. Hi po, nagpadala po ako through ncb quickpay, pgdting sa pinas invalid daw po yung reference (qpay123456789012) anu po possible na gawin dto.. salamat po

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  12. mam ang cebuana lhuiller,,po pinadalhan ko,puede po makuha sa mlhuiller pag pick up po?

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    Replies
    1. Hi Romie: Did you mean nagpadala ka from abroad to Cebuana through Quick Pay? Kung ganito nga, oo, puedeng makuha sa MLhuillier. Kasi marami namang remittance partners ang Quick Pay.
      Pero if you meant andito ka sa Philippines, at pumunta ka sa Cebuana at nagpadala, dapat ang recipient mo ay sa Cebuana kukunin ang pera.

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    2. dito po s saudi nagpadala ako qiuckpay to cebuana ang sbi po sa pilipinas hindi na daw po tie up ang cebuana paano po kaya un

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    3. Quickpay remittance: Subukan niyang kunin sa BDO. May reference number naman. Fill up lang siya ng Remittance Payment Slip. Kung mahaba ang pila, tanungin na niya sa guard kung nagbibigay sila ng Quickpay remittance.

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    4. Kung walang BDO na malapit, subukan niya as alinmang bank below: Asia United Bank, BPI, ChinaBank, Metrobank, PNB, RCBC. Nagkaproblema kasi yong MyRemit kaya siguro inayawan na ng Cebuana ang QuickPay.

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    5. Ask ko Lang po Kung kailangan Ng senders name pag mgclaim Ng qpay pdala

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    6. Hi Lila: Yes, sender's name, amount of remittance, reference number. Minsan, tinatanong ng teller kung saang country galing, at kung anong name ng remittance company.

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    7. Mam help us pls. Di pa dw dumadating dto sa system ng pinas ung pnadala ng asawa ko thru NCB las thursday, nung kkunin ko the same day wala pa rw tas ngaung friday triny ko pero wala pa rin. Panu po un bkt ang tgal ng transaction. Nag-aalalan po kmi ng asawa ko. Pls help po..

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    8. Maam we have a same problem. Father ko nag mail thru NCB QUICKPAY last sept 09 and until now di ko pa nakukuha. 12 digits din nagamit sa akin

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  13. matagal po ba talaga mag claim kapang quick pay ang ginamit ilang kaya ang araw bago makuha ung iyon.

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  14. Nabawas na ang pera sa ncb quickpay card pero di pa nagrereflect sa bdo account. 2 days na

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  15. Ask ko lang sana, kc yung reference no. Sabi s cebuana and mlhuillier not found daw. Nung katapusan p ng March kc yun pnadala. Ano kayang pwdng gawin para makuha yung pera? Thank you

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  16. good day mam, anu po ang dapat gamitin sa pag collect ng pera yung transaction code or pick up code ng nanay? kasi po walang papel yung atm booth kaya pina picturan lang ng arabo po.. maraming salamat po

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  17. Hi ask kulang po pano pag qpay tapos maycard ng rcbc mayaccess card pwd po ba dun e claim ung pera? Remmittance cars po

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  18. Yung pwd po na direct sa card ng rcbc yung may access card na may account no.tas pwd e claim using atm machine po thanks for reply :)

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  19. saan po pwede magwidraw dito Philippines ng ncb atm

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  20. 30k peso lng limit kapag pickup?

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  21. ilang araw Po b makakarecieve kpag nagtransfer funds Po gmit quikpay ATM s KSA po papunta s pnb ATM Po dto s pinas, my confirmation nman Po n na natransfer n pero 3 days n Po hndi makuhakuha

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  22. Hi po. May nagpadala po sa akin from US using Quickpay by Zelle to my RCBC access one account. It's the 2nd day since nahulog yung pera pero wala pa din sa account ko. Name, account # and swift code po ni rcbc binigay ko. Saan po ba kaya yung problema bakit wala pa yung money?

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  23. Hi po., ask ko lang po what actions can I take kung almost 1month na ang remittance ko from Saudi through NCB Quickpay sa PNB .,na assure naman po na naihulog sa account ko.kaso everytime na nagtatanong ako sa bank wala pa daw. balik balik na po ako sabi lang nila nag system upgrade sila., pero tagal na po when I ask them what can I do sabi lang mag hintay., so eto po 1month na ko nag aantay.salamat po.

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  24. Maam pls help. Saan ko po pwede makuha pag Ncb QPay ang pinagpa dalhan ng pera from Saudi. Nalibot ko na lahat ng banks and until now di naman na appear sa system nila. 12digits yung sa akin after the word QPAY. pls response

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  25. from sept 9 pa po until now walang progress

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