As of May 2016, many have been writing to me about their inability to claim their remittance from the partners of ABS-CBN TFC . They also claim that myRemit has not been answering their phone calls.
Based on myRemit's Facebook announcement, you can claim your remittance at BDO and MLhuillier branches. Bring your transaction reference no. and valid IDs.
If you have questions or concerns, you can send them a PRIVATE MESSAGE through their Facebook page: https://www.facebook.com/tfcmyremit
You can also email EMPI_Custserve@abs-cbn.com. I have emailed them twice and I got one response. It might be better to send them a message through Facebook's PRIVATE MESSAGE.
TO CLAIM YOUR MONEY:
ABS-CBN TFC myRemit is updating their system, so when you claim your remittance, you will need to bring your:
-- reference number
-- 2 government-issued IDs (remember government-issued; not expired if the ID has an
expiry date; at least one ID has a photo)
-- the actual mobile phone that contains the SIM no. specified by your sender
(Before you receive the money, the teller will miss-call your mobile phone)
-- Students aged below 18:
Present the original and a clear photocopy of your school ID with your photo and signature
of your principal or school head.
where you can claim your remittance.
- Cebuana Lhuillier
- Palawan Pawnshop
- Tambunting Pawnshop
- GCash Remit
- Global Pinoy Remittance Services (GPRS)
- Enterprise Bank
- Philippine Veterans Bank
- Bayad Center
Here's a list of remittance partner banks of ABS-CBN TFC MyREMIT to which your sender can deposit from abroad your remittance:
- Allied Bank
- Bank of Commerce
- One Network Bank (ONB)
- Philippine National Bank (PNB)
- And other major commercial banks, savings banks and rural banks in the Philippines
myREMIT Cash Card
Your sender can remit to your myREMIT Cash Card so you can withdraw from any accredited bank's ATM. You can also use your Cash Card for shopping at stores that have the swipe card facility of Bancbet and Visa in the Philippines and in other countries.
You can apply online for your myREMIT Cash Card.
Your Cash Card will be delivered to your home address.
Track your Transaction
You can track your remittance here: TFC myREMIT Track Page
Just enter your transaction no. and amount of remittance.
If you want to contact ABS-CBN TFC myRemit:
Landline: (+632) 410-4000